Trading

10 Sep 2026

The uncomfortable truth about ‘we need more traffic’

The uncomfortable truth about ‘we need more traffic’

Most founders reach for acquisition when the real leak is upstream — in conversion, merchandising or offer. Here’s how to tell which problem you actually have.

"We just need more traffic" is the most common request I hear from founders, and it's usually wrong. More traffic on a leaky funnel just buys you a bigger leak, faster.

Before touching the media budget, look at three things: conversion rate against category benchmark, average order value trend over the last two quarters, and where the drop-off actually happens in the funnel. If conversion is below category norm, the problem is on-site — offer, merchandising, trust, speed — not acquisition.

The founders who fix this fastest are the ones willing to accept that the growth problem might be a product or trading problem wearing an acquisition costume. That's an uncomfortable thing to hear from your own numbers, but it's a much cheaper fix than another agency retainer.