Insights
Notes from the operating floor.
Practical notes on ecommerce, retail and the work of making growth stick.
Trading
10 Sep 2026
The uncomfortable truth about ‘we need more traffic’
Most founders reach for acquisition when the real leak is upstream — in conversion, merchandising or offer. Here’s how to tell which problem you actually have.
Team
3 Sep 2026
Why your org chart is quietly capping your growth
Past a certain revenue point, the constraint on growth usually isn’t strategy — it’s that every decision still runs through the founder.
Strategy
27 Aug 2026
Stop calling it strategy if it doesn’t change a Monday
A good strategy document should change what someone does this week. Most don’t, and that’s the test worth applying to yours.